Under contract with Social Impact, New-Rule CEO Scott Carlson led a Case Management System Assessment Team (CMS Team), which was task with evaluating the case management systems employed in the Republic of Serbia. He approached the assignment with the understanding that his analysis should be based on an examination of CMS functionality, representing international standards that are customized to support legal procedures within the jurisdiction. These CMS international functional standards include: 1) Case Initiation and Participant Indexing; 2) Event Register and Related Record Keeping Function; 3) Scheduling Function; 4) Calendaring Function; 5) Document Generation and Processing Function; 6) Hearings Function; 7) Disposition Function; 8) Compliance and Execution Function; 9) Case Closing Function; 10) Accounting and Financial Function; 11) File, Document, and Property Management Functions; 12) Security and Data Integrity Function; 13) Management and Statistical Reports Function; and 14) Integration and Interoperability. Upon arrival in the Republic of Serbia, the CMS Team gained access to the CMS documentation for the major platforms in use and conducted extensive interviews with users and developers. The final assessment was submitted and approved by USAID.